FOR IMMEDIATE RELEASE
Contact: Julie Bodine
Director of Global Marketing
P 713.715.5546 | F 832.564.8739
MCE Group plc. Announces Satellite Operations Agreement
MCE Group plc, the leading service provider for control, safety relief, parallel slide gate and manual valves across Europe, Africa and the Middle East announced today a new satellite operations agreement and authorized service facility with ValvTechnologies in Europe.
Building on MCE’s achievements in aftermarket service and support, ValvTechnologies Europe will serve added industries, a greater number of applications and a broader geography than ever before, increasing the ability to address customers’ local and global needs for a full range of service and severe service products.
“After joining the company I realized that MCE Group plc has a great service history but to better serve our European customers we need to focus on expanding our product offering,” said General Manager Benny McCallum. “I am excited about the greater scope. It’s a positive reflection of the direction in which we’re travelling.”
The launch of ValvTechnologies Europe highlights the close relationship with US-based parent company ValvTechnologies and broader commitment to fully serving the severe service, metal seated ball valve market. In addition, the agreement further emphasizes managements’ commitment to delivering the high-performance solutions customers require and ensuring they receive the best technology and service to ensure safety, reliability and improved process and performance. MCE Group plc and ValvTechnologies are united in the focus to better serve customers and effectively and efficiently solve their challenges.
Benefits of this new program include:
- Readily available stock: stock is on the shelf and available for the whole of Europe
- Shorter lead times: standard to be one working week – same day and next day when possible.
- Reduced shipping times and costs
- Improved response time to customer needs: 24/7 customer service available in European time-zone
- Pricing the same as if buying from Houston
- Dedicated channel for pricing, technical queries and expediting
- ValvTechnologies Europe’s full-service machine shop allows them to prep, repair, refurbish and test valves to ValvTechnologies’ specification
- ValvTechnologies Europe can fully end prep and retest the valve to ValvTechnologies specification within our machine shop and test facility prior to shipping
- ValvTechnologies Europe can oversee installation and commissioning of valves to ensure they remain compliant to warranty conditions
All future RFQ’s coming out of Europe should be sent direct to ValvTechnologies Europe – click here to access the RFQ form. (The link is also available on www.valvEurope.com). In addition, all European service requests shall be directed to ValvTechnologies Europe.
The agreement ensures all our customers receive the best service and solutions to manage their processes, saving time, reducing costs and improving overall system efficiency with the goal of further building on customer partnerships. “We’re excited about showcasing our close association with ValvTechnologies,” McCallum said. “It allows us to leverage our abilities with prospects and customers while capitalizing on ValvTechnologies marketing resources. It puts us in the position to grow and better serve our customers.”
About MCE Group, plc
MCE Group plc is a wholly-owned subsidiary of ValvTechnologies, Inc. and provides a complete range of valve services and supply, including severe service valves, for demanding applications. MCE serves clients 24-7 in many countries around the world, onshore and offshore – with primary focus in Europe, Middle East and Africa. The association with ValvTechnologies expands its reach to OEM field services for major ValvTechnologies’ product installations worldwide. MCE is also is a Fisher Control Valve Authorized Service Facility and performs in-line diagnostics through to complete OEM repair service. MCE has earned API 6D and PED accreditation for assembly/refurbishment and testing of high performance, zero-leakage, metal seated ball valves and control valve repair and management service as well as ISO 9001, 14001 & 18001 certifications.
Founded in 1987 and headquartered in Houston, Texas, ValvTechnologies is the leading manufacturer of zero-leakage, high-performance isolation valve solutions. Employing more than 500 people worldwide, our offices are located in the United Kingdom, Mainland Europe, China, Middle East, India, Australia and South America. In addition, ValvTechnologies partners with stocking distributors and independent representatives to service customers around the world. To find out more about the products and services offered or to locate a representative, visit our website at www.valv.com.
About ValvTechnologies Europe
ValvTechnologies Europe holds a satellite operations agreement with ValvTechnologies Inc. and stocks high-performance metal seated ball valves for European customers available for same and next day delivery. ValvTechnologies Europe serves clients 24-7 in Europe, Africa and the Middle East, shortening lead times, reducing shipping costs and ensuring 24/7 service for pricing, service and technical inquiries. ValvTechnologies Europe is a trading name of MCE Group plc. For more information, visit our website at www.valvEurope.com.